FAQ: How to use the system

You have to authenticate in the system to use the functionality available in the system.

You can do this by following the instructions you will receive in the registration email.

You will only receive a registration e-mail if the company you represent is connected to the on-line e-learning service.

To connect to the system as a client administrator, it is necessary to open the system: mans.fnserviss.lv

When the system opens, under the "Username" and "Password" sections, select the option "Authenticate as administration"

In a situation where you have forgotten your password, click on the "Forgot Password" button when you open the system login window.

The system will then ask you to enter your username.

You will receive a link at the email address with which you are registered in the system. You can click this link to change your password.

In the online training system, client administrators can conveniently edit employee data as well.

It’s important to remember that usernames cannot be edited – they are assigned automatically by the system!

To perform this, you need to authenticate as an administrator and then follow these steps:

Go to the “Employees” section:

Filter for the specific employee by first and/or last name:

Open the employee's profile and edit the necessary data:

Save the changes:

1. If you select “Save,” the entered information will be saved, and you will remain on the same page;
2. If you select “Save and return to list,” you will be redirected to the list of all employees after saving.